伺服器故障
To Our Valued Customers,
致尊貴的顧客：
Many of you have reported some problems with our website recently.
最近許多人反應本公司官網出現異常，
This is due to technical issues outside of our network, on the side of our cloud service provider.
這是因為雲端服務供應端管理的外部網路所引起的技術問題。
technical(adj.)技術相關的
We have been notified by our provider that there is a widespread internet outage owing to an error in their system.
我們接到供應端通知，系統錯誤造成大規模網路中斷。
outage(n.)停電;故障
A large number of consumer websites are currently experiencing disruptions.
許多消費性網站面臨網路斷線的問題。
disruption(n.)中斷;擾亂
Since our servers are unstable, you may encounter:
由於伺服器不穩定，您可能面臨：
unstable(adj.)不穩定的
Long loading times.
載入速度變慢
loading(n.)載入
Sudden disconnections.
連線突然中斷
disconnection(n.)連線中斷
An error page when attempting to access the website.
登入網站時出現錯誤頁面
access(v.)進入;登入
For the moment, our website will not be reliable for usual services such as booking, canceling, changing flights, online check-ins, etc.
本公司官網暫時無法進行預約、取消、更改航班或線上辦理登機等例行性服務。
reliable(adj.)可靠的
If you require any services, please call our customer service representatives; they will assist you in processing your request.
若您需要任何服務，請致電客服部，他們會協助您辦理手續。
assist (sb.) in or with=協助(某人)做某事process(v.)處理;辦理
As for check-ins, please arrive at the airport and complete them in person.
至於登機事宜，請到機場親自辦理。
do sth. in person=親自做某事
We thank you for your understanding, and we’ll do our best to get our site back to normal as soon as possible.
感謝您的諒解，我們將竭盡所能儘快讓官網恢復運作。
get sth. back to normal=使…恢復原狀
Oceanic Airlines
海洋航空公司