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Reporting a Lost Credit Card

信用卡掛失

播放內容:
Reporting a Lost Credit Card
查核最近交易紀錄
Jane has lost her credit card. She is calling the bank to report it.
珍弄丟了她的信用卡,她打電話給銀行進行掛失。
Representative: Hello, how may I help you?
客服人員:您好,請問需要什麼協助?
Jane: I’ve gotten myself into some deep trouble. I lost my wallet with my credit card in it!
珍:我陷入了大麻煩。我弄丟了錢包,裡面有我的信用卡!
get sb. (oneself) into trouble=使…陷入麻煩
Representative: Don’t worry, we can cancel your card immediately.
客服人員:別擔心,我們可以馬上取消您的信用卡。
cancel(v.)取消
Jane: Thank you so much.
珍:太感謝你了。
Representative: When did you lose your card?
客服人員:您是什麼時候弄丟的?
Jane: Around 8pm last night. I left my wallet in a taxi.
珍:昨晚八點左右的時候,我把錢包落在計程車上。
Representative: Okay. We’ll review the recent transactions to make sure none of them appear fraudulent.
客服人員:好的,我們會查核最近的交易紀錄,確保沒人盜刷。
review(v.)審查;審核transaction(n.)交易fraudulent(adj.)欺詐的fraud(n.)詐騙;詐欺
Jane: Would someone really be able to use my card?
珍:真的會有人盜刷我的信用卡嗎?
Representative: It’s possible, but as long as you report it lost immediately afterwards, the chances are lower.
客服人員:這是有可能的,但只要您事後即刻掛失,遭到盜刷的可能性就會降低。
chance(n.)可能性=possibility
Jane: That’s good to hear.
珍:這真是個好消息。
Representative: Just in case, be sure to keep a close eye on your credit card statement to make sure there are no unfamiliar charges.
客服人員:以防萬一,您得仔細留意信用卡月結單,確保沒有盜刷紀錄。
keep an eye on sth.=留意;注意…unfamiliar(adj.)不熟悉的;陌生的charge(n.)收費
Jane: Will do.
珍:我會的。

📚 重點單字片語

report(v.)
報告;匯報;告發;舉報
get sb. (oneself) into trouble=
使…陷入麻煩
cancel(v.)
取消
review(v.)
審查;審核
transaction(n.)
交易
fraudulent(adj.)
欺詐的
fraud(n.)
詐騙;詐欺
chance(n.)
可能性=possibility
keep an eye on sth.=
留意;注意…
unfamiliar(adj.)
不熟悉的;陌生的
charge(n.)
收費
🎧

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