進行高額交易
Jane wanted to make an online purchase, but her card was declined. She is calling her bank.
珍要網購但無法用信用卡付款。她打電腦給銀行。
purchase(n.)(v.)購買decline(v.)拒絕
Representative: Hello, you’ve reached Credit Bank. How may I be of service?
客服人員：您好，這裡是信用銀行。請問需要什麼服務？
be of service=幫上忙
Jane: Hi, I’m calling to inquire about my credit card. It was declined when I tried to make an online purchase.
珍：嗨，我打來是想詢問信用卡相關的問題。我網路刷卡失敗了。
inquire(v.)詢問
Representative: Hmm. Perhaps you’ve reached your credit limit. Have you been using your card to make large purchases lately?
客服人員：嗯，可能是您已經達到了刷卡限額。您最近是否進行了一筆高額交易？
Jane: Oh, come to think of it, I just bought a new laptop recently, but I didn’t realize I would reach my credit limit so soon.
珍：喔，這麼一想，我最近剛買了一台新筆電，但我沒料到這麼快就達到了上限。
come to think of it=這樣一想
Representative: If you think your credit limit is too small, you can request a higher credit limit.
客服人員：如果您覺得刷卡限額太低，可以要求調高額度。
request(v.)要求
Jane: Is that the only way?
珍：只有這個方法嗎？
Representative: No, your credit limit will automatically increase over time if you continue to use your card responsibly.
客服人員：不，如果您理性刷卡消費，刷卡限額便會隨著時間自動增加。
automatically(adv.)自動responsibly(adv.)負責任地