
詳盡的操作指南
Dear Henry,
亨利您好:
We would like to thank you again for your company’s recent upgrade to the new Creative Assistant+ digital visitor management app.
我們想再次感謝貴公司最近升級至最新版Creative Assistant+數位訪問者管理應用程式。
As this is a new product, we want to offer our support to help you become familiar with this app.
由於這是個全新商品,我們想提供支援幫助您熟悉這款應用程式。
be familiar with熟悉~
Since you are probably already familiar with the older version of the app, we want to give you more in-depth instructions for the app’s new features.
既然您可能已經熟悉了舊版應用程式,我們想提供您更深入詳盡的操作指南,好讓您了解新款應用程式的功能。
in-depth(adj.)深入詳盡的instruction(n.)指示、命令、吩咐instructions(n.)用法說明、操作指南
Attached to this email, you will find a step-by-step PDF guide including screenshots to help you learn the core functions of the app.
在這封電子郵件隨附的文件中,您會找到詳細步驟分解的PDF指南,內附幫助您了解應用程式運作方式的截圖。
step-by-step(adj.)按部就班的、循序漸進的
There is also a separate section for troubleshooting in case you have any problems regarding the app installation.
萬一遇到任何安裝上的問題,則另有分頁詳列了排除異常的步驟。
troubleshooting(n.)排除異常installation(n.)安裝install(v.)安裝
In order to enhance your user experience, the guide also contains links to video tutorials to give you more live, visual explanations of how to use the app to its fullest potential and completely integrate it into your office’s workflow.
為提升您的用戶體驗,指南中也包含了教學影片的連結,提供您更生動且視覺化的說明,好將應用程式的潛能發揮到極致,並徹底將應用程式與您的辦公室工作流程整合。
enhance(v.)提高、增強、增進、改善enhance one’s reputation or image提升聲譽或形象achieve, realize, fulfil one’s potential發揮潛能integrate A into B將A整合到B當中
Please don’t hesitate to reach out to us to suggest any topics you would like us to add to the tutorials.
若想要我們在教學影片中增添任何主題,歡迎聯繫我們。
reach out to sb.聯繫某人
With your feedback, we can improve our customer resource tools for users.
有了您的回饋,我們才得以為用戶提升顧客資源工具。
feedback(n.)回饋
If you run into any issues while setting up or using the app, or can’t seem to find an answer in the guide, please don’t hesitate to contact us via email or through the customer service link embedded in the app.
若您在安裝或使用該應用程式時遇到任何難題,或在指南中找不到解答,歡迎透過電子郵件或應用程式內的客服連結聯繫我們。
embed(v.)把~牢牢嵌入
We offer 24/7 chat support, so we’re always here for you.
我們提供全天候的訊息支援,隨時為您效勞。
Thanks again and enjoy Creative Assistant+!
再次感謝,享受Creative Assistant+服務吧!
Thanks,
感謝
Norm Peterson
諾姆·彼得森
Customer Service Team
客服團隊
Creative Solutions
創意方案