無法成功登入
Dear Houseware Warehouse Service Team,
親愛的家庭用具批發店服務團隊：
houseware(n.)家庭用品warehouse(n.)倉庫be of service to somebody對～有幫助at someone’s service隨時提供某人幫助
I am writing because it is after the customer service hours posted on the Houseware Warehouse website, and there seems to be a problem with my online shopping account.
我寫信是因為現在已經超過家庭用具批發店網站上公佈的客服時間，而我的線上購物帳戶似乎出了問題。
customer service hours客服時間
I have been trying to log in to check the status of my last order for the past several hours, but my account is locked for some reason.
我在過去幾個小時一直嘗試登入以查看我上一筆訂單的狀態，但我的帳戶不知為何被鎖定了。
log in登入status(n.)狀態social status社會地位for no apparent reason無緣無故
At first, I thought I may have forgotten my user ID or password.
起初，我以為可能是我忘記了我的使用者ID或密碼。
ID=identification(n.)身份password(n.)密碼
However, after several failed attempts, I checked my files and found that I was using the correct login information.
然而，在幾次嘗試失敗之後，我檢查了我的檔案，發現我使用的是正確的登入資訊。
failed attempts失敗的嘗試fail(v.)失敗incorrect(adj.)錯誤的
This prompted me to try to reset my password, thinking I might then be allowed to log in successfully.
這導致我嘗試重設密碼，以為這樣就可以成功登入了。
prompt(v.)促使=provokereset(v.)重新設置successfully(adv.)成功地=without difficulty
But even after requesting a password reset link to be sent to my registered email account, I never received it.
但即使要求發送密碼重置連結到我註冊的電子郵件帳戶，我也從未收到過。
request(v.)要求、請求register(v.)註冊register for something註冊～=sign up for=enroll inregistered mail掛號郵件receive something from someone從～收到～
I even checked the spam folder several times.
我甚至檢查了好幾次垃圾郵件資料夾。
spam(n.)垃圾郵件=junk mail
Therefore, I wanted to reach out to you to see how I might be able to access my locked account.
因此，我想聯繫你們，看看我如何能夠進入我被鎖定的帳戶。
reach out to someone與～取得聯繫access(v.)(n.)存取、讀取、獲得～的權利
My registered user name is: efriedman73.
我的註冊使用者名稱是：efriedman73。
Please let me know how I can get into my account so I can check my previous order status and also start placing more orders.
請告訴我如何能夠進入我的帳戶，以便查看之前的訂單狀態，並開始下新的訂單。
inform(v.)告知＝notifyprevious(adj.)先前的order status訂單狀態place an order for something下單購買～
Thanks in advance for your help.
先感謝您的幫助。
in advance提前、事先=beforehand
Best,
此致，
Elizabeth Friedman
伊莉莎白·弗里德曼