協助航班管理與客服
Artificial intelligence is now playing an important role in changing how the aviation industry works.
如今，人工智慧在改變航空業運作模式方面發揮著重要作用。
play an important (indispensable) role扮演重要(不可或缺)的角色
Many airlines are now using AI systems to help improve their flight management and customer service.
許多航空公司現在正使用人工智慧系統來幫助改善他們的航班管理和顧客服務。
systematic(adj.)有系統的assist in (with) V-ing.協助某事
In relation to flight management, many airlines now use AI to assist with everything from predicting delays and possible airplane malfunctions to making sure planes are fully booked.
在航班管理方面，許多航空公司現在都使用人工智慧來協助處理各項事務，從預測航班延誤和飛機可能出現的故障，到確保機位訂位客滿。
in relation to=concerning關於assist with (in) sth.協助某事predict(v.)預測=forecastmalfunction(n.)故障overbooked(adj.)被超訂的
Additionally, AI technology is helping airlines plan better flight routes that use less fuel and reduce harmful emissions.
此外，人工智慧技術還幫助航空公司規劃更好的飛行路線，以減少燃料消耗和有害氣體排放。
route(n.)路線fuel-efficient(adj.)省燃料的、省油的reduce(v.)減少，reduction(n.)減少emission(n.)排放氣體、排放物
AI systems are also being utilized to manage airline schedules.
人工智慧系統還被用來管理航空公司的班表。
utilize(v.)使用、應用schedule(n.)行程表behind schedule進度落後ahead of schedule進度提前on schedule進度準時
This helps companies make sure that aircraft and flight crews are ready for flying at the same time, which cuts down on flights being delayed and saves money and time for both the airlines and passengers.
這有助於確保飛機和機組人員同時做好飛行準備，從而減少航班延誤，為航空公司和乘客節省金錢和時間。
be ready for=be prepared for準備好cut down on縮減
Customer service is another area in which airlines now use AI, with technology creating personalized experiences for customers.
客服是航空公司目前使用人工智慧的另一個領域，透過科技為顧客創造了個人化的體驗。
area(n.)領域=sphere, fieldpersonalize(v.)使個人化personalized(adj.)個人化的、為某人特製的=tailored
From ticket buying to boarding, AI is being used to aid customers in booking flights, receiving up-to-date flight information and having their questions answered quickly.
從購票到登機，人工智慧現在被運用來幫助顧客預訂航班、取得最新的航班資訊並迅速解答他們的問題。
board(v.)上(船、車、飛機等)board the plane=get on the planeaid (assist) sb. in V-ing幫助某人做某事up-to-date(adj.)最新的、更新的outdated=out-of-date(adj.)過時的
Because these uses of AI are helping to keep customers satisfied, airlines have been able to keep the same customers coming back to fly with them again and again.
由於這些人工智慧的應用有助於維持顧客滿意度，因此航空公司能讓相同的顧客再次選擇乘坐他們的航班。
keep sb.+adj.使某人保持某狀態keep sb. V-ing使某人持續做某事again and again一再=over and over again