中立場所
In any workplace, there will always be conflicts.
任何職場都會發生衝突。
Disagreements are unavoidable when people with different personalities and opinions must work closely together as a team.
當不同性格與觀點的人得一起共事時，意見分歧便在所難免。
avoid(v.)避免
The point is not to avoid conflicts, but rather have effective strategies to solve them.
重點不是避免衝突，而是制定有效策略解決衝突。
strategy(n.)策略
In order to reduce the chances of having conflicts, you should set guidelines.
為了降低衝突發生的機率，你得訂定準則。
reduce(v.)降低、減少
If you are a manager, you can write clear job descriptions, establish who is responsible for what and explain the proper procedure for tasks.
如果你是一名管理者，你可以清楚列明職務，確立所有人的職責，並說明執行任務的正確程序。
establish(v.)建立、設立、創立be responsible for sth. 負責某事standard operating procedure 標準作業程序
The more guidelines there are, the easier it is for the team to know what is appropriate.
準則越詳細，團隊越清楚怎麼辦事最為恰當。
appropriate(adj.)恰當的、適當的
If there is a conflict, you can remove both individuals from the room they are fighting in to help them cool down and face the problem with a different perspective.
若發生衝突了，你可以把雙方帶離他們起衝突的空間，讓他們冷靜下來，並以不同角度面對問題。
cool down 冷卻、降溫、冷靜see sth. from a new perspective 以新的角度看事情give sb. a different perspective 讓某人產生不同的觀點
You can then suggest meeting in a neutral location where they can be comfortable and have a productive discussion without all the stress and emotion of the office.
你可以建議雙方約在中立場所見面，如此一來他們便可感到自在些，並在沒有壓力或情緒的情況下有成效地討論。
neutral(adj.)中立的、不偏不倚的partial(adj.)偏袒的、偏頗的take sides 選邊站productive(adj.)富有成效的、多產的
And most importantly, don’t jump to conclusions. Conflicts are often more complicated than they seem to be.
最重要的是，不要妄下定論。衝突往往比表面所見的更為複雜。
jump to a conclusion 妄下定論、急於下定論come to a conclusion 得出結論complicated(adj.)複雜的、費解的、麻煩的
Try to listen to and understand both sides even if the answer is clear.
試著聆聽並理解雙方，即便是非對錯顯而易見。
It’s important to give everyone a chance to share their thoughts.
讓每個人都有機會表達想法也是很重要的。
give sth. some thought 考慮～spare a thought for… = think about… 想想～
You don’t want to assume anything and create even more problems or misunderstandings.
你可不想因為任何臆測而產生更多問題或誤會。
assume(v.)假設、假定、臆測