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How to ace an English interview - 英文面試技巧及示範回答大公開(I)

JULY 12, 2016

畢業季剛過,暑期是新鮮人和欲轉職者求職的高峰期。許多公司會有英文面試的關卡,但很多求職者往往因不知如何準備而感到困擾,或自認英文程度不夠好而無法暢所欲言。我們聽到你的心聲了!FunDay編輯團隊特別精選出六大英文面試中最常提出的問題,列出重要必背關鍵字,帶你一起腦力激盪,並且提供最佳示範回答,讀完這篇定能讓你在英文面試中大放異彩!

1. What are your strengths?   你的專長是什麼?

你的長處可能跟你的特質(attributes)、天賦(talents)、專業知識(expertise)或技能(skills)有關,你可以想想你的求學或工作經驗中,是否培養或累積了能夠運用在所應徵工作上的專長,務必讓面試官了解到你的強項與公司的需求以及職缺條件(qualifications)是一致的(consistent)。

以下提供幾個關鍵字,幫助你思考在面試時如何回答這個問題,也可以把這些關鍵字寫在履歷(résumé)上替自己加分:

teamwork

團隊合作

leadership

領導能力

planning&organization

規劃組織能力

time management

時間管理

coordination

協調能力

creativity

創意、創造力

communication skills

溝通技巧

negotiating skills

談判技巧

sales skills

銷售技巧

customer service skills

客服技巧

proficiency with specific computer software

精通/熟練某電腦軟體

problem-solving skills

解決問題的能力

analytical thinking

分析思考的能力

decision-making skills

決策能力

public speaking

演說能力

presentation skills

簡報技巧

work ethic

工作倫理

self-discipline

自我紀律

initiative

進取心

flexibility and adaptability

彈性及適應能力

stress tolerance

抗壓性

  • 示範最佳回答:

I have an extremely strong work ethic. When I work on a project, I don't want just to meet deadlines. Rather, I prefer to finish the project well ahead of schedule. Last year, I even earned a bonus for completing my two most recent reports one week early.

我有很強烈的工作倫理觀念。當我進行一項計畫的時候我不希望只是在截止期限之前完成就好,我反而偏好超前進度完成計畫。去年我甚至還因為超前一周完成兩項近期報告而贏得獎金。

I am a skilled salesman with over 10 years of experience in the automobile industry. I have outperformed my sales goals every quarter since I began to work for my current employee.

我是經驗豐富的銷售人員,在汽車業的工作經驗超過10年。在目前公司每季都超越銷售目標。

I am proud of my customer service skills and my ability to resolve what could be difficult situations. With five years of experience as a customer service representative, I have learned to effectively understand and settle customer issues. Besides, I have strong communication skills, which helps me get along well with customers, team members, and executives.

我以自己的客服技巧及應對棘手狀況的能力自豪。五年的客服專員的經驗中,我學會有效了解並且解決客戶的問題。此外,我有很強的溝通技巧,能夠幫助我應對顧客得宜,並和團隊成員、主管們相處融洽。

 

2. What are your weaknesses?  你的缺點是什麼?

  這個問題可能有點難回答,因為答得不好就會過分自暴其短。可回答一個跟應徵職缺較不相關的(less irrelevant)短處(shortcoming),或者過去曾經有什麼樣的缺點,向面試官說明你是如何改進這個缺點,並且指出你現在進步了多少。另外一種好的回答方式是把缺點化做優點。

  • 示範最佳回答:

Being organized wasn't my greatest strength, but I implemented a time management system that really helped my organization skills.
過去組織能力不是我的最強的強項,但是我實行了一個時間管理方法,實際改善了我的組織能力。

I like to ensure that my work is flawless, so I tend to perhaps spend a little too much time double-checking it. However, I've struck a good balance by applying an approach to make everything done accurately the first time.

我喜歡確保我的工作是完美的,所以我常也許有點花太多時間重覆檢查我的工作內容。然而,藉由應用一套方法來確保所有工作內容在第一時間都已正確完成,我已達到一個良好的平衡點。

 

3. Why should we hire you? 我們為什麼該雇用你?

面試官也可能用另一種問法來問同樣的問題:What makes you the best fit for this position?也就是你為什麼是最適合這個工作的人選?回答這個問題就像是自我推銷,簡單扼要地陳述自己過去的專業技能或工作成就(accomplishments),有自信地告訴對方自己最大的賣點(selling points),突顯個人與眾不同之處,也別忘了重申自己對所應徵工作和公司的興趣和嚮往。

  • 示範最佳回答:

Your company provides many services that I have had experience with in a variety of areas. I believe that my familiarity with the industry would make me the best candidate for this position.

我對於貴公司提供的多項服務在各方面我都有相關經驗。我相信我對這個產業的熟悉度足以讓我成為這個職位的最佳人選。

I have first-rate administrative skills and I believe I'd be an asset for the office. My skill set would be a perfect match for what you're looking for.

我有一流的行政能力,我相信我會成為對公司有利的資產。我的專業能力完全符合貴公司的需求。

I understand that you are looking for a sales executive who is able to effectively manage and lead more than a dozen employees. In my twelve years of experience as a sales manager, I have acquired strong motivational and team-building skills. I was twice awarded manager-of-the-year for encouraging the employees to not just meet but even surpass quarterly sales targets. If I am granted the opportunity to work for your company, I will bring my leadership abilities and strategies for achieving profit gains to this position.
 
我明白您正在尋求的銷售主管必須能夠有效管理並領導十幾位員工。在我擔任銷售主管的十二年經驗中,我培養出很強的鼓舞和建立團隊的能力。我曾經以激勵員工達成、甚至超越季銷售目標,而獲頒兩次年度經理獎。如果有榮幸為貴公司效力,我將把我的團隊領導能力和獲利策略應用在這個職位上。

 

參考連結:http://jobsearch.about.com/od/interviewquestionsanswers/a/top-10-interview-questions.htm

延伸閱讀:http://www.forbes.com/sites/jacquelynsmith/2013/01/11/how-to-ace-the-50-most-common-interview-questions/#1b61549b4873